Terms of Use

Beta Disclaimer

This disclaimer is explicitly presented before accessing the platform and requires user acknowledgment.

VDEX is currently in BETA, meaning that some platform functions and guarantees may change over time.

As part of the beta phase:

VDEX security council can upgrade the contract.
Smart contracts are upgradeable, allowing for modifications during beta.
A 24-hour withdrawal delay is in place to ensure security and stability, so that the security council can monitor possible incorrect balances due to bugs or exploits.

Users should understand these temporary limitations before engaging with the platform. These conditions will be removed upon full decentralization.

By accessing VDEX during beta, you acknowledge and accept these conditions.

Privacy Policy

Introduction

VDEX is a decentralized, self-custodial trading platform developed and operated under Virtual Labs, IBC, a Panama corporation ("Virtual Labs," "we," "us," or "our") respects your privacy and is committed to protecting it. This Privacy Policy explains what information we collect, how we use it, and your rights regarding data privacy when using https://vdex.trade and its associated subdomains. This policy supplements our Terms of Use, which is incorporated by reference.

This Privacy Policy covers:

Information collected through our website and trading platform.
Data obtained through interactions such as emails, support requests, and community engagement.
Compliance with Panama’s data protection regulations and global best practices.

This policy does not apply to third-party platforms, wallets, or services that interact with Us, including blockchain networks.

Children Under 18

We are not intended for users under 18 years old. We do not knowingly collect personal data from minors. If we discover that we have collected information from a child under 18, we will take steps to delete it immediately. If you believe a minor has used our Platform, please contact us at support@vdex.trade.

Information We Collect

1. Information You Provide

Wallet Information: Your public blockchain address to facilitate transactions.
Communication Data: If you contact us via email, social media, or support tickets, we may retain records of your inquiries.
User Preferences: Information voluntarily provided for platform personalization.

2. Information Collected Automatically

To improve platform performance, we may collect non-personal usage data, such as:

IP Address (anonymized where applicable)
Device Type & Browser Information
Page Interaction Data (e.g., load times, button clicks, session duration)
Error Reports & Debugging Logs

This data is collected without personally identifying users and is used for platform analytics and security monitoring.

How We Use Your Information

We collects minimal data and only uses it to:

Enable seamless smart contract interactions and transactions.
Improve platform performance, security, and user experience.
Provide technical support and respond to inquiries.
Prevent fraudulent activities, security breaches, and illicit trading practices.

Disclosure of Your Information

We do not sell, rent, or trade user data. However, we may disclose certain non-personal information:

Legal Compliance: If required by Panamanian law, court order, or government request.
Security & Fraud Prevention: To protect Virtual Labs, IBC - (VDEX) users and the integrity of decentralized trading.
Aggregated Analytics: Generalized usage statistics that do not identify individual users.

Privacy & The Blockchain

We operates entirely on blockchain technology, meaning certain transaction data is permanently recorded on public blockchains. This includes:

Your wallet address (publicly visible on blockchain explorers)
Transaction history on supported networks
Smart contract interactions

Blockchain transactions are immutable and cannot be erased, which is a fundamental feature of decentralized finance. Users should be aware that any on-chain activities remain permanently accessible.

Your Choices & Data Control

Because we do not store personal information, you control your data through your blockchain wallet. You may:

Disconnect your wallet at any time to stop interacting with the platform.
Use privacy tools such as VPNs, private wallets, or mixers (where legally permitted) to further enhance anonymity.
Limit browser tracking by disabling cookies and site analytics.

Data Security

Virtual Labs, IBC employs industry-standard security measures, including:

Encryption protocols to secure platform communications.
Decentralized authentication mechanisms that remove the need for centralized data storage.
Smart contract audits to prevent security vulnerabilities.

However, as a non-custodial platform, security is ultimately the user's responsibility. Always safeguard your private keys, seed phrases, and wallet credentials.

Changes to This Privacy Policy

Virtual Labs, IBC reserves the right to update this policy at any time. Changes will be reflected on this page with a revised "Last Updated" date. Continued use of the platform signifies acceptance of the latest policy.

Contact Us

For privacy-related inquiries, reach out to us at support@vdex.trade.

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Terms & Conditions

Welcome to VDEX

These Terms & Conditions ("Terms") govern your access to and use of VDEX, including our website https://vdex.trade and related services. VDEX is owned and operated by Virtual Labs, IBC, a Panama corporation. By using VDEX, you agree to be bound by these Terms. If you do not agree, please refrain from using the platform.

1. Use of the Platform

Eligibility: You must be at least 18 years old to access or use Virtual Labs, IBC Plateforms - VDEX.
Non-Custodial Trading: VDEX is a decentralized, self-custodial platform. Users retain control of their funds at all times.
Prohibited Activities: Users agree not to engage in illegal or fraudulent activities, use bots to manipulate markets, or attempt unauthorized access to VDEX’s infrastructure.

2. Trading & Transactions

On-Chain Settlement: Trades occur on-chain and are final once confirmed.
ZeroGas Transactions: Users are not required to pay blockchain gas fees.
Liquidity & Risk: Market conditions, slippage, and volatility may impact trade execution. Users are responsible for understanding liquidity pools and order books.

3. Disclaimers & Liability

No Financial Guarantees: Virtual Labs, IBC does not guarantee profits or investment outcomes.
Limitation of Liability: Virtual Labs, IBC is not responsible for trading losses, smart contract risks, or technical failures.

4. Beta Terms

VDEX is currently in Beta.
Smart contracts remain upgradable during this phase.
Withdrawals are subject to a 24-hour delay.

Users acknowledge these conditions before participating on the platform.

5. Regulatory Compliance

Panama Legal Framework: Virtual Labs, IBC operates under Panama’s legal framework and complies with local financial regulations and data privacy laws.
User Responsibility: Users must ensure their trading activities comply with their local jurisdiction.

6. Updates to These Terms

Virtual Labs, IBC may update these Terms periodically. Continued use of VDEX constitutes acceptance of the updated Terms.

7. Contact Information

For inquiries, contact us at support@vdex.trade.

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